Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By downloading, installing, or using the Saddle application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

2. What Saddle Is, and What It Is Not

Saddle is an app for horse owners and the people they ride with. It helps you keep track of your horses, your barn, your rides, your barn's events and the weather where your horse lives. We build it carefully and we hope it is useful.

Saddle is a convenience tool. It is not, and must never be treated as, any of the following:

The sections below say the same thing for each feature in more detail. Where they overlap, the stricter reading applies.

3. Ride Safety Is Best-Effort Only

Ride Safety lets you share occasional locations with people you choose (your "safety group") and, if you set a ride length, tells your group when you have not checked in on time. It is a best-effort supplement to your own safety arrangements, not a replacement for them. In particular:

Where the App says a timer is "confirmed" or a check-in has been "received", it means our server recorded it. It does not mean a person has seen it.

4. Not Veterinary or Horse-Care Advice

Parts of the App offer suggestions about caring for your horse. Today that includes blanketing picks based on the forecast and the details you enter about your horse, and it may include other suggestions in future. These suggestions are generated automatically from general rules and from information you gave us. They do not know your horse, cannot see the weather at your barn, and are not reviewed by a veterinarian.

You are responsible for your horse's care and for every decision you make about it, whatever the App suggests.

5. Weather Information

Weather conditions and forecasts in the App come from third-party weather services for a location near your barn or where your horse lives, not from a sensor at your barn. We pass them on as we receive them and do not check them. We make no promise that any current reading, forecast, "feels like" figure, precipitation chance, or other weather value is accurate, current, or complete, and we accept no responsibility for decisions made on the basis of it. Before making any decision that could affect the safety of you, other people, or your horses, check an official weather source for your area.

6. Ride Tracking and Measurements

Ride tracking relies on your phone's GPS and motion sensors, on your Apple Watch if you use it, and on our own processing of that data. All of it is subject to error. Distance, duration, speed, pace, route shape, elevation, turn counts, splits, and every other measurement in the App are estimates, and the same ride can measure differently on another device, on another day, or after we improve our processing. Routes drawn on a map may be offset from where you actually rode, and the "snap to paths" tool moves a route onto a third party's map of the path network, which may not match the ground.

Ride tracking is for your own interest. It is not a safety system, a training programme, or a substitute for your attention to the horse under you and the ground in front of you.

7. Riding Is Dangerous

Riding and handling horses involves a serious risk of injury or death, to you and to others, from causes that no app can see or prevent. By using Saddle while riding you accept that risk entirely. Keep your attention on your horse and your surroundings, not on your phone. Never operate the App while your horse needs your hands or your eyes.

8. Location Sharing and Barn Events

Some features share your location with other people: Ride Safety shares occasional locations with your safety group, and a barn event with a live map shares your position with other riders who have joined that event while it is running. In each case you choose whether to share, and you can stop. What other people do with a location they have seen is outside our control. Do not share your location with people you do not trust.

9. Your Account

10. Your Content

11. Your Horse's Records and Storage

You can store documents such as veterinary records or boarding paperwork in the App. Keep the originals. The App is a convenient place to find a copy, not the place where the only copy should live. Storage is limited by plan, and we may change those limits; we will not delete stored documents because you move to a smaller plan, but you may be unable to add more.

12. Barn Communities

13. Acceptable Use

You agree not to:

14. Saddle Pro Subscriptions

Some features are part of Saddle Pro, a paid subscription offered monthly or yearly. Prices are shown in the App in your local currency before you subscribe.

15. Intellectual Property

The Saddle app, including its design, code, artwork, and branding, is the property of Saddle and is protected by intellectual property laws. You may not copy, modify, or distribute any part of the App without our written consent. Map data is provided by Mapbox and its data partners under their own terms.

16. Termination

We may suspend or terminate your account if you violate these Terms, or if we discontinue the App. You may delete your account at any time from Account Settings in the App; deletion is scheduled 30 days out, and you can cancel it in that window by signing back in. The sections of these Terms that by their nature should survive (your content licence for content still shared with others, the disclaimers, and the limitation of liability) survive termination.

17. Disclaimer of Warranties

Saddle is provided "as is" and "as available", without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or non-interruption. Without limiting that, we do not warrant that any measurement, forecast, suggestion, alert, notification, location, or stored file in the App will be accurate, timely, complete, or available when you need it. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

18. Limitation of Liability

To the maximum extent permitted by law, Saddle and the people who build it shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, injury to you or any person, or injury to, loss of, or illness of any horse or other animal, arising from your use of or inability to use the App, including from a late or missing safety alert, an inaccurate measurement or forecast, or a horse-care suggestion. To the same extent, our total liability for all claims relating to the App is limited to the greater of the amount you paid us for Saddle Pro in the twelve months before the claim and US$50. Some jurisdictions do not allow these limitations, so some of the above may not apply to you.

19. Changes to Terms

We may update these Terms from time to time. We will tell you about significant changes through the App or by email. Continued use of the App after a change constitutes acceptance of the new Terms.

20. Contact

For questions about these Terms, contact us at legal@redrail.io.